Privacy Policy

1. Introduction

   This Privacy Policy outlines how NOVASTAR HK LIMITED ("we", "us", or "our") collects, utilizes, and protects your personal information when you visit our website or use our services. By accessing our site, you agree to the practices described in this policy.

2. Information We Collect

   We may gather the following categories of personal and technical information:

   • Personal Information: Your name, email address, phone number, and payment-related details
   • Game Account Information: Your gaming username and account credentials (only when required to provide the service)
   • Technical Data: IP address, browser type, device details, and usage information collected through cookies and analytics tools

3. How We Use Your Information

   Your information is used for the following purposes:

   • To provide and fulfill the services you have requested
   • To process payments and maintain transaction security
   • To offer customer support and update you about your order status
   • To enhance website performance and overall user experience
   • To identify, investigate, and prevent fraudulent or unauthorized activities

4. Data Sharing

   We do not sell or lease your personal information. Your data may only be shared with:

   • Payment service providers for transaction processing
   • Trusted partners who assist in delivering our services
   • Regulatory or legal authorities when required by applicable laws or legal processes

5. Data Security

   We apply appropriate administrative, technical, and physical measures to safeguard your information against unauthorized access, modification, or disclosure. However, no online transmission method can be guaranteed to be completely secure.

6. Cookies and Tracking Technologies

   We use cookies and similar technologies to:

   • Customize your browsing experience
   • Monitor website traffic and improve functionality

   You can disable cookies through your browser settings; however, doing so may impact certain features of the website.

7. Your Rights

   You are entitled to the following rights:

   • Request access to the personal data we hold about you
   • Request corrections to inaccurate or incomplete data
   • Request deletion of your data, subject to legal or service-related obligations

   To exercise any of these rights, please contact us at contact@rankmasterz.com.

8. Changes to This Policy

   We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page along with the revised effective date. Continued use of our services after such updates constitutes your acceptance of the updated policy.